In a recent Foodservice Equipment & Supplies article on foodservice trends, editorial director Joe Carbonara talked about a whole range of factors that will impact foodservice labor trends for 2018.
Even beyond foodservice, we know finding, hiring, and retaining a five-star staff is difficult, but when you look at how labor in the foodservice industry is tied to national debates like immigration and other political forces, it's easy to see why it's so important to restaurants and the companies that support them.
According to FE&S' 2018 Forecast Study, labor costs and wages are the top concern, with 90 percent of operators saying the amount they spend on labor as an overall percentage of budget will either increase or remain the same. This means it's more important than ever to make sure your team knows the values and purpose of the organization, as well as the skills it takes to implement them.
Reports from both FE&S and the National Restaurant Association show that technology will also have a major role in 2018. Whether it's customer-facing technology or innovations in foodservice equipment, these changes will require teams to learn new skills and likely undergo additional training.
"Going forward, the ability to use new equipment and new techniques at restaurants is imperative to ensure organizations remain viable," said B. Hudson Riehle, senior vice president of research for the NRA.
It's just as important to make sure team members can use and implement new equipment and techniques, and that starts with making sure you have the right members on your team.
How can you locate great people? What steps can you take to bring them into your organization? How can you retain them and make them part of your company culture?
Spend 30 minutes with Miick, and get a free, one-on-one overview of hiring in the foodservice industry.